Nikki Hall

IT Support Specialist

317.692.5222 ext 268 (p)

317.692.5233 (f)

Nikki Staff Photo - Website

Suburban Focus

As IT Support Specialist, Nikki is responsible for the primary support of the SHO help desk for the company, staff, and guests. She assists with the monitoring and maintenance of SHO systems, including but not limited to the network, cloud services (including Exchange Online, Teams, SharePoint Online, OneDrive, etc.), laptops, mobile devices, phones, and multi-function copiers and printers.


Indiana University, Interior Design Major, 1995

Associate of Business, Indiana University, 1992

Professional Experience

2021-present Suburban Health Organization

IT Support Specialist

2000-2009 Interactive Intelligence

Systems Management Helpdesk Manager/SOX Analyst (2006 -2009)

Software Test Engineer (2001 -2006)

Support Analyst (2000- 2001)