Mission, Vision, Values


Suburban Health Organization serves its members by providing a collaborative forum to facilitate desired integrations and outcomes, while allowing care to remain local and preserving deep-rooted ties to hospital communities.


Suburban Health Organization will be the collaborative network of independent hospitals that delivers the highest value health care services in our communities.

Value Statement

Suburban Health Organization is committed to providing and maintaining exceptional member and customer service in an ethical and professional manner.

Suburban Health Organization Core Values

At SHO, we expect all of our employees to treat fellow employees professionally. We are committed to creating a work environment of trust and respect, as well as one that allows all employees to achieve a balance between work and outside interests.

Customer Service

At SHO, we exist to serve our hospitals through a commitment to provide the highest level of service and quality of work. This dedication extends to our fellow employees, business partners, and others impacted by the work we do each day.

At SHO, we are committed to open and honest communication among all employees, creating an environment in which ideas are fostered and can be shared. We, at all levels in the organization, have the responsibility to listen and carefully assess input.

At SHO, we encourage and support the development of a knowledgeable, flexible, and skilled staff. We take measures to promote and foster superior performance, individual growth and opportunity.

At SHO, we conduct ourselves with uncompromising integrity and honesty as individuals, as teams and as a company. We strive to earn enduring credibility with others, which we believe is essential to long-term personal and business relationships.

At SHO, we will cultivate an enjoyable and interactive work environment that encourages creativity, values teamwork, shares successes and rewards excellence.